Shipping Policy - International

International Shipping Policy

Shipping Rates:

  • For shipments to the United States, Canada, Hong Kong, and New Zealand, the shipping fee is AUD $21.
  • For all other destinations around the world, the shipping fee is AUD $30.

Shipping Method:

  • All shipments will be sent via tracked mail to provide visibility and security throughout the delivery process.

Shipping Time:

  • Please note that the estimated shipping time for all destinations is 2-3 weeks. However, it is essential to consider that unforeseen circumstances, such as customs clearance or transportation delays, may occasionally extend this timeframe. We kindly ask for your patience in such cases.

Order Processing:

  • Once your order is confirmed and payment is received, we will begin processing it within 1-2 business days.
  • Please ensure that all the necessary information, including the recipient's name, address, and contact details, are accurately provided during the checkout process to avoid any delays or delivery issues.

Tracking:

  • Once your order has been shipped, we will provide you with a tracking number via email. This tracking number will allow you to monitor the progress of your shipment online.
  • Please note that tracking information may take some time to be updated by the shipping carrier. If you have any concerns about your shipment's progress, please don't hesitate to contact our customer support team for assistance.